Warm, secure office scene representing privacy and data protection for Respondifi users

Your privacy, handled with care.

Respondifi is built for relationship-driven teams. This policy describes the account, content, and operational information the service actually processes.

This Privacy Policy explains what we collect, why we collect it, and the choices you have. It applies to the Respondifi apps, website, and related services.

No selling of your data Encryption in transit Account deletion options

At a glance

  • We collect account, content, and operational information to run Respondifi.
  • AI features send the content you submit for remote processing. This policy does not promise how a provider retains or uses that request.
  • You can request account deletion in the app or on the Account Deletion page. Deletion does not erase every related record.
  • We use encryption in transit and access controls. No system is perfectly secure.

1. Who we are

Respondifi is operated by AgileVRMS. When this policy says "we," "our," or "us," it refers to AgileVRMS. For organization- or event-controlled records, the relevant organization's privacy notice may also apply.

2. Information we collect

Depending on the features you use, we process:

  • Account, authentication, and device identifiers. Name, email address, sign-in credentials, session tokens, and identifiers used to authenticate you or a device.
  • Business cards and contacts. Card images, contact details, and notes you choose to save or sync. A scan that stays on your device is not automatically uploaded. Optional CRM synchronization sends the contacts you select to the CRM you connect.
  • Location saved with a card. After an applicable scan or card save, the iOS app can take a one-time location reading and store coordinates with the contact on your device. Precision follows your iOS location settings. This feature does not continuously track your location or include raw coordinates in shared cards or vCards. Opening a map or requesting an introduction can process location information off the device, as described below.
  • Daily Intelligence and other AI requests. Questions, prompts, introductions, document excerpts, and other text you submit to remote AI features may be sent to Respondifi and relevant processing services to generate answers, summaries, embeddings, or other requested results. This does not mean that all documents on your device are uploaded.
  • Audio, speech-to-text, and text-to-speech. Audio you upload for transcription, and text you submit for spoken audio, are sent for remote processing. A recording kept only on your device is not uploaded until you use a feature that sends it.
  • Event Networking. Profile and contact details, messages, and other information you choose to share with an organizer or other participants.
  • Enterprise Visitor Management. Depending on the organization's use, records may include visitor names, visit and host details, identification-document information, date of birth, gender, check-in/out times, and verification attestations identifying the officer, device, and time involved.
  • Subscriptions. Plan, entitlement, and purchase-verification data received from you, Apple, or Google Play.
  • Operations, diagnostics, and security. Feature usage, request status, security events, and diagnostic records used to run and protect the service.

Why we collect data

  • To provide the Respondifi features you choose to use.
  • To verify purchases and keep a subscription in force.
  • To troubleshoot failures and protect accounts.
  • To meet security, consent, accounting, and legal obligations that apply to a record.

3. How AI and third-party services are used

Remote AI features send the information needed for your request to Respondifi and relevant AI services. Provider handling depends on the service, applicable terms, and configured controls.

If you open a map for a saved card location, that action can send coordinates to Apple mapping services. If you ask Respondifi to draft an introduction email from a card, a derived place or address can be sent to Respondifi's AI service. Location is therefore sometimes processed off the device when you invoke those features.

We do not sell your personal information. We do not claim that every AI-related prompt, audio file, transcript, or response is never logged or stored. Operational logs are meant to record technical status. A provider, a support record, or a failure record may still retain content from a request.

4. When we share information

We share information in these situations:

  • With hosting, email-delivery, and support processors that run Respondifi.
  • With an AI provider when you use a remote AI, speech-to-text, or text-to-speech feature.
  • With Apple or Google Play to verify a subscription, and with Apple when you open a map.
  • With a CRM you choose to connect, for the contacts you sync. The CRM's copy is controlled by that service and your organization.
  • With an event organizer or other participants when you use Event Networking and choose to share information.
  • With the enterprise that operates a Visitor Management program, for identity and visit records from that program.
  • When required by law, regulation, or valid legal process.
  • To investigate abuse, security incidents, or violations of our Terms.
  • In a business transaction such as a merger or acquisition, with access limited to what that transaction requires.

5. Security & retention

We protect Respondifi connections with encryption in transit and limit access to operational systems. No system is perfectly secure.

Account deletion, in the app or on the Account Deletion page, deletes the Respondifi account and many records that belong to that individual account. It does not immediately delete every account-associated record, and it does not erase information stored only on your device.

Retention varies by record type, purpose, organizational responsibility, and applicable obligations. Apple, Google Play, and a connected CRM keep their own copies under their terms. We may also retain limited security, consent, subscription-reconciliation, and legal records.

Deleting your individual account does not automatically delete records controlled by an organizer or enterprise. Requests concerning those records may need to be directed to that organization, subject to applicable obligations.

6. Your choices & rights

You can:

  • Update profile details that the app or site lets you edit.
  • Leave optional CRM synchronization disconnected, and avoid features that upload a local card, document, or recording.
  • Request a privacy inquiry from the Contact page, or email the support address displayed there when the form is not offered.
  • Request account deletion in the app or on the Account Deletion page. We may ask you to verify your identity before we release, correct, or delete personal information.

Deleting your individual account does not automatically delete records controlled by an organizer or enterprise. Requests concerning those records may need to be directed to that organization, subject to applicable obligations.

Questions or requests?

Privacy inquiries go through the Contact page or the support email that page displays. If the contact form is turned off, use that email. We may ask you to verify your identity before we release or correct personal information.

Privacy inquiry

In your message: include "Respondifi Privacy Inquiry"

To delete an account without the app, use the Account Deletion page.

7. Changes to this policy

We may update this Privacy Policy from time to time as Respondifi evolves or as legal requirements change. When we make material changes, we'll update the "Last updated" date and, where appropriate, provide additional notice in the app or by email.

Last updated: October 21, 2026